CRM & Sales Automation

B2B SaaS company, 11 people. Two sales managers. Leads were coming from everywhere, but there was no system. Some were lost, managers spent half the day in spreadsheets instead of selling.

Conducted an audit of sales processes and designed a new funnel with 5 stages and automations. Integrated all lead sources — website, email, LinkedIn, WhatsApp, Telegram, Google Forms. Everything goes automatically into Bitrix24. Set up automatic notifications: lead without response for 3 days — reminder sent, manager moves lead — client gets email, system prepares proposal draft.

We went through several iterations with the business, discussed every trigger, tested every scenario, optimized to perfection. Built a dashboard for real-time metric tracking. The entire process — from idea to result — took exactly 2 weeks.

• +47% CTR growth to demo
• -60% reduction in manual work
• Sales cycle reduced from 35 to 21 days
• Lead response time reduced from 24 to 4 hours